Items purchased from artists on the Pofily are custom made and printed just for you. Returns cannot be offered unless the item is defective.

If something you received is defective or not up to our usual standards please contact us via the Contact Us form with a picture of the damaged item and your order number and we will gladly take a look for you to see what went wrong!

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.